Client Background
The client operates within the seafood trading industry as an intermediary, facilitating transactions between suppliers and buyers. The organization is responsible for managing negotiations, coordinating communication, and ensuring efficient deal of execution between both parties.
Business Problem / Challenge
The client relied heavily on manual processes, fragmented communication channels, and disconnected tools to manage commodity trading negotiations.
Key challenges included:
- Negotiations were managed through emails, spreadsheets, and messaging platforms, resulting in fragmented workflows.
- Existing processes lacked structured tracking and version control for offers and negotiations.
- Manual data handling increased the risk of pricing errors, miscommunication, and margin losses.
- Limited visibility into deal progress made it difficult to monitor negotiation stages and business performance.
- The absence of a centralized platform created operational inefficiencies and slowed deal closures.
Our Development Approach
SiGa Systems followed an Agile development methodology, delivering the platform through iterative sprint cycles over the six-month engagement.
Key activities included:
- Conducted discovery sessions to understand commodity trading workflows, negotiation processes, and business requirements.
- Collaborated closely with stakeholders to identify operational bottlenecks and prioritize high-impact features.
- Delivered functionality incrementally through structured sprint planning and continuous feedback cycles.
- Performed ongoing testing, quality assurance, and performance optimization throughout development.
- Focused on building a scalable and maintainable platform capable of supporting future business growth.
Our Solution
SiGa Systems designed and developed Digital Negotiation Book (DNB), a specialized B2B SaaS platform that digitizes the end-to-end commodity trading and negotiation lifecycle.
Key solution highlights included:
- Centralized commodity trading operations into a single platform, eliminating dependency on fragmented tools and communication channels.
- Implemented a structured negotiation engine with complete version tracking and auditability of offers.
- Enabled detailed offer management with product specifications, pricing, shipment terms, and payment conditions.
- Automated critical trading workflows to improve efficiency, transparency, and operational control.
- Delivered a scalable SaaS platform capable of supporting future expansion and business growth.
Technology Stack
| Sr. No | Technology Layer | Technology Used |
| 1 | Frontend | Next.js, React.js, TypeScript, HTML, Tailwind CSS |
| 2 | Backend | Node.js, Prisma |
| 3 | Database | PostgreSQL |
| 4 | Payment Processing | Stripe |
| 5 | Cloud & Deployment | Vercel |
Third-Party Integrations
Stripe Payment Gateway Integration for subscription management, billing, payment processing, and plan upgrades.
Key Features Delivered
- Centralized management of products, factories, buyers, sellers, origins, and destinations.
- Advanced offer creation with detailed product specifications, pricing structures, shipment terms, and payment conditions.
- Structured multi-round negotiation workflow with complete version history and audit tracking.
- Real-time deal tracking with status management throughout the negotiation lifecycle.
- Secure shareable links enabling seamless buyer-seller collaboration.
- Centralized data repository providing a single source of truth for trading, negotiation, and supply chain information.
- Tiered SaaS subscription model with plan-based feature access controls.
- Integrated Stripe payment gateway for subscription billing and account management.
- Interactive dashboard providing real-time visibility into deals, negotiations, and business activities.
- Centralized offer tracking system with complete visibility into negotiation progress and updates.
- Secure API architecture and controlled access management for reliable data handling.
- Fully responsive user experience optimized for desktop and mobile devices.
Challenges Faced
- Designing and implementing a complex multi-round negotiation workflow while maintaining transparency and version control.
- Managing offer lifecycle states from creation through negotiation, confirmation, withdrawal, and closure.
- Ensuring data consistency and accuracy across interconnected trading entities, offers, and negotiation stages.
- Integrating subscription billing workflows and payment processing through Stripe.
- Maintaining platform performance while handling growing volumes of negotiation and trading data.
Results At a Glance
| 100% Manual Google Drive-based content sharing eliminated | Automated Offer Creation and negotiation workflows | Transparent Multi-round negotiation tracking and version history | Scalable Cloud-based SaaS architecture designed for future growth |
Results & Business Impact
- Centralized trading operations within a single application, reducing dependency on multiple tools and communication channels.
- Digitized the complete negotiation lifecycle, replacing fragmented and manual processes.
- Improved visibility and control over negotiations through structured tracking and version management.
- Reduced manual effort and operational errors through automated offer creation and workflow management.
- Accelerated deal closure processes through streamlined negotiation workflows.
- Improved operational efficiency and decision-making through real-time tracking and centralized data management.
- Enhanced collaboration between buyers and sellers through structured communication and negotiation processes.
- Established a scalable foundation for future platform expansion and feature enhancements.
Final Outcome
The Digital Negotiation Book platform successfully transformed a fragmented and manual commodity trading process into a centralized, digital, and scalable solution. By streamlining negotiations, automating workflows, and improving transparency across the trading lifecycle, SiGa Systems enabled the client to enhance operational efficiency, reduce errors, and create a stronger foundation for future business growth.